Working closely with key management and effected parties Combat IT moved quickly to understand the core issues and agree a strategy for prompt initial resolution and a longer term proactive service regime to prevent reoccurrence.
What We Did
- Re-design the existing infrastructure
- Utilise tried and tested root cause analysis and system monitoring
- Implement the latest and most appropriate technologies for “best results” including Virtualization
- Close ongoing account management to insure the service delivery remained at an optimum and the service solution evolved to meet the changing needs of the clients business.
- Online backup implemented.
- Bluebird Care have greatly benefited from the improved level of infrastructure stability.
- Working “in partnership”, Bluebird – with Combat IT assistance – is able to efficiently and effectively plan for on-going IT development and support.
- IT spend and budget management made easier and more controllable.
- The undertaking of planned events such as the recent office move was simplified as a result of minimum IT disruption and seamless support.
- Client Bluebird Care
- Date 15/09/2013
- Tags IT Consultancy, IT Projects