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Matthew & Matthew Solicitors.

Project Description

Adapting quickly to a period of change within this company, Combat IT worked closely with Matthew & Matthew Solicitors recognising the above key user and management issues. The detailed project brief recommended a new server installation and a remote IT monitoring package – two of Combat IT core services offerings.

What We Did

  • To help internal communications & keep all users involved, a full project specification & timing plan was created.
  • As much new server pre build as possible was carried out at Combat IT offices to minimise disruption during the changeover.
  • To keep costs down, existing PC’s were reviewed & memory upgrades scheduled in place of all new hardware

The Results

  • They have not experienced any subsequent email crashes
  • Remote working is much improved allowing clients to be better serviced by the lawyers
  • User confidence in the new system & it’s back up facility are greatly improved allowing the nominated internal IT contact to focus on growing client business & not fixing IT issues

Project Details

  • Client Matthew & Matthew Solicitors
  • Date 15/09/2013
  • Tags IT Projects, IT Support
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